Shipping &delivery

The payment gateway may redirect you to other website(s) maintained or controlled by third parties, and STAR PRIME VIDEOS does not control such third party website(s) and hence is not responsible for any transactions on such website(s). STAR PRIME VIDEOS will not be liable for any credit card or debit card or net banking or cash card fraud, and STAR PRIME VIDEOS will not entertain or address any such grievances or issues. You are requested to communicate all grievances related to such issues to your bank or mobile carrier/operator or mobile wallet provider who has issued such a credit card or debit card or net banking account or cash card. STAR PRIME VIDEOS shall not be responsible for all or any dispute or difference relating to online payment made by you through credit card or debit card or net banking account or cash card or via any other mode available. Further, STAR PRIME VIDEOS will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your credit card or debit card or net banking account number or cash card and other details. Payments once made by credit card or debit card or net banking or cash cards or via any other mode available shall not be refunded in any circumstances. You are hereby advised to keep details of your credit/debit card and net banking confidential and do not share any such details with any other third party. STAR PRIME VIDEOS is available in select countries only. STAR PRIME VIDEOS would not be held responsible for hindrances in the access and use of STAR PRIME VIDEOS due to geographical change in Your location. Further, YOU will be solely liable for accessing and using STAR PRIME VIDEOS in the countries of Your use. Your subscription to STAR PRIME VIDEOS in a particular geographical territory shall be valid for that territory only and shall not automatically entitle you to access your account from a different geographical territory, unless specifically permitted by STAR PRIME VIDEOS. You will be required to re-subscribe to STAR PRIME VIDEOS in the event that you wish to use the services from a different territory other than the one from where you originally subscribed to STAR PRIME VIDEOS. UNLESS SPECIFICALLY CONFIRMED, CHARGES PAID TO STAR PRIME VIDEOS ARE NOT REFUNDABLE. PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING A PAYMENT.